Canadian Barbarian Products is focused on showcasing the beauty of materials which are normally hidden from view. Each item is envisioned and created by Bill Lowe, a self taught woodworker, who prefers to work with materials typically used in the structural housing industry. Materials often include reclaimed engineered beams, sheathing products, shipping crates and shipping pallets.
Cash accepted for local orders.
Payment is required at the time of purchase.
Items are shipped within 3-5 days of receipt of payment, with the exception of custom orders.
As shipping costs are calculated according to quantity, weight, package size and shipping location, we will work with you to determine the best and most cost effective method of delivery once we know your location. Shipping costs provided are an estimate only based on weight and package size. Buyers will be charged actual shipping cost. Crating charges will be added for large items.
We use Canada Post Regular Parcel for shipping of smaller items. If you need faster delivery than 7days, please let us know when you place your order.
The buyer is responsible for all shipping and insurance charges. Local pickup or delivery can be arranged.
We do not offer returns or refunds due to imperfections or voids. Due to the types of materials used in the production of our pieces, imperfections and voids are to be expected and add to the charm of the products. Refunds will be offered within 48 hours of order placement on any orders not yet delivered with the exception of custom orders. Please see custom order policies below.
We take care to ensure that all items are carefully packaged for shipping and will not ship any item without sufficient insurance. If your item is damaged during transit, a claim should be filed with the freight company.
Canadian Barbarian Products accepts custom orders. These can be variations in materials and dimensions of any item in the Shop or an idea you would like realized.
Custom orders will not be started until payment in full or the specified deposit has been received. A 50% deposit will be required on all large items. Any balance, including shipping, handling and insurance, is due upon completion and prior to shipping. For custom orders, please allow the time agreed upon when placing your order. All estimated lead times are calculated from the date of payment. Changes to dimensions will not be accepted after 3 business days of placing your order.
If a cancellation request is received before production has started, customers will be charged a cancellation fee of 25% of the full purchase price.
Deposits are non-refundable if the order is cancelled after production begins.
Customers have 10 days after completion of the custom item to pay the balance in full. If the balance is not fully paid, then the item will/can be resold and the deposit forfeited.
We will not hold or store items, due to lack of space. Any items held with permission are subject to a $20-$40 per week storage fee, dependant on the size of the item.